My college job at Sears Credit taught me a massive lesson about human connection. ☎️✨
Within a year of starting in customer service, I was promoted to Customer Relations Manager—meaning I exclusively handled escalated calls. The secret to getting that role? Having a natural calmness and knowing how to make frustrated people feel comfortable.
How do you keep your cool when someone around you is stressed or upset? Drop your best tip below! 💬
🎧 Listen to the full episode of Tricks My Dog Taught Me on all streaming platforms!
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